UPS Clarifies signed at Dock Status for Ecommerce Sellers

UPS Clarifies signed at Dock Status for Ecommerce Sellers

This article delves into the meaning of "Delivery Dock" in UPS international express tracking information. It provides detailed strategies for situations where the tracking shows "Delivery Dock" but the goods haven't been received. Furthermore, it offers suggestions for cross-border e-commerce sellers to optimize their logistics experience, ultimately helping to improve customer satisfaction. The strategies include contacting UPS for clarification and initiating a claim if necessary. Understanding the delivery process and proactive communication are key to resolving such issues effectively.

11/03/2025 Logistics Encyclopedia
Read More
Lazada Malaysia Cuts Seller Fees to Boost Marketplace Growth

Lazada Malaysia Cuts Seller Fees to Boost Marketplace Growth

Lazada Malaysia will adjust commission rates and launch an all-inclusive plan starting August 1, 2025. Commission fees for LazMall sellers using overseas warehouses will significantly decrease, while commission fees for non-LazMall sellers using direct shipping will slightly decrease. Sellers should pay attention to the adjusted contribution ratio for coin discounts. Overall, this adjustment is beneficial for most sellers and will help reduce operating costs. This change aims to improve competitiveness for cross-border merchants on the Malaysian platform.

11/03/2025 Logistics
Read More
Kyrgyzstan Becomes Vital Link in Chinarussia Trade Route

Kyrgyzstan Becomes Vital Link in Chinarussia Trade Route

Kyrgyzstan is rapidly emerging as a key transit corridor for China-Russia logistics due to its strategic location and proactive policies. By optimizing customs procedures, developing infrastructure, and actively participating in international cooperation, the country is striving to become a central node in Eurasian cross-border logistics. Despite facing challenges, the completion of key infrastructure projects will further enhance Kyrgyzstan's importance in the international logistics system. The country's geographical advantage positions it well to facilitate trade and transportation between China and Russia.

11/03/2025 Logistics Industry Insights
Read More
Crossborder Ecommerce Sellers Face Complex Returns Challenges

Crossborder Ecommerce Sellers Face Complex Returns Challenges

This paper delves into the return process for international small packets, detailing the operational points and precautions at each stage, from the consumer initiating the return request and the merchant's review to the logistics arrangement and the receipt and processing of the goods. It provides practical advice for cross-border e-commerce sellers to help them master the return process, reduce losses, and improve operational efficiency. The analysis covers key aspects of managing returns effectively in the context of international small parcel shipments.

11/03/2025 Logistics Encyclopedia
Read More
Ecommerce Sellers Face Customs Duties Challenges With DHL

Ecommerce Sellers Face Customs Duties Challenges With DHL

This article provides an in-depth analysis of tariff-related issues when using DHL international express for cross-border e-commerce. It covers the composition of tariffs, calculation methods, and tax-exemption scenarios. The aim is to provide sellers with a comprehensive basis for cost consideration, helping them to rationally plan logistics solutions and reduce unnecessary cost expenditures. It serves as a guide for understanding the complexities of import duties and optimizing shipping strategies for online businesses engaging in global trade.

11/03/2025 Customs Knowledge
Read More
Global Express Delivery Faces Timeliness and Compensation Challenges

Global Express Delivery Faces Timeliness and Compensation Challenges

This article delves into the time-definite delivery service of international express, focusing on its time commitment, compensation rules, and potential risks. By comparing the time differences of various transportation methods, interpreting the triggering conditions and standards of compensation, and providing risk assessment and decision-making suggestions, it helps companies make more informed choices in cross-border logistics and protect their own interests. It provides a comprehensive overview to navigate the complexities of international express delivery and minimize potential losses.

11/03/2025 Logistics
Read More
European Ecommerce to Hit 565B by 2029 Amid Growth Surge

European Ecommerce to Hit 565B by 2029 Amid Growth Surge

A Forrester report forecasts significant growth in e-commerce retail sales across five major European countries over the next five years. Reaching €565 billion by 2029, online sales will account for nearly 21% of total retail sales. Key drivers include economic recovery, omnichannel strategies, and cross-border e-commerce. While the UK currently leads in online retail market size, Germany and France present substantial growth opportunities. Experts recommend retailers invest in digital platforms and embrace omnichannel approaches to capitalize on this expansion.

11/03/2025 Logistics Industry Insights
Read More
Surge In Demand For Owned Containers How Freight Forwarders Can Address The Container Shortage Crisis

Surge In Demand For Owned Containers How Freight Forwarders Can Address The Container Shortage Crisis

The global container shortage is severe, leading to a significant increase in demand for owned containers among shippers, while the number of freight forwarders able to provide this service remains limited. The report analyzes that using owned containers can effectively reduce logistics costs and minimize detention fees, urging freight forwarders to enhance the utilization of Shipper Owned Containers (SOC) to address market challenges.

07/23/2025 Logistics
Read More
July 2024 Comprehensive Analysis and Trend Outlook for China's Export Container Shipping Market

July 2024 Comprehensive Analysis and Trend Outlook for China's Export Container Shipping Market

In July 2024, China's export container transportation market showed stable improvement with an overall increase in freight rates, as the freight index for major routes generally rose. Despite ongoing challenges affecting the European and North American markets, port throughput has been trending upwards, and the ship leasing market remains active, demonstrating the resilience and potential of the container shipping market.

08/20/2024 Logistics Industry Insights
Read More
Strategies for Handling Container Delays at the Port

Strategies for Handling Container Delays at the Port

This article discusses strategies for dealing with situations where freight cannot enter the port after being loaded, including options such as pre-entry, waiting, and dropping off containers. By collaborating with the fleet and maintaining open communication, freight forwarders and drivers can effectively reduce costs and ensure smooth transportation of goods. Proper scheduling of transportation plans helps improve efficiency and lower transportation costs.

07/18/2025 Logistics Encyclopedia
Read More